Frequently Asked Questions

Find helpful answers to frequently asked questions (FAQs) about Franklin Electric products, installation, troubleshooting, operation, maintenance, and more. Select a topic below to find the information you need.


 

Featured FAQs

What kind of motor does the VersaBoost Pro use?

The VersaBoost Pro utilizes a Franklin Electric 4-inch, 3-phase induction super stainless submersible motor design.

Can I replace the display in my SubDrive Connect unit?

Yes, the display is a replaceable item. You will need to know the serial number or date code to confirm the correct replacement part.

Is the VersaBoost Pro self-priming?

No, the VersaBoost Pro is not self-priming. Units should be primed at initial installation and following any underload faults or loss-of-prime events.

 

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Who We Are

Franklin Electric is a global leader in the production and marketing of systems and components for the movement of water and energy. Recognized as a technical leader in its products and services, Franklin Electric serves customers worldwide in residential, commercial, agricultural, industrial, municipal, and fueling applications. Franklin Electric is proud to be recognized in Newsweek’s lists of America’s Most Responsible Companies 2024, Most Trustworthy Companies 2024, and Greenest Companies 2025; Best Places to Work in Indiana 2024; and America’s Climate Leaders 2024 by USA Today.